What To Know Before Booking
Read Before Booking Your Appointment
News: May Booking Info*
Pre-booking will open on April 14th @ 8:00 am and will close on April 20th at midnight. Booking day will open April 21st @ 8:00 am. Booking Day appointments are open to the public and are booked at no additional cost for May 2024.
Salon Rules (These rules are for ALL clients.)
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You may not bring children/guests to your appointment. Parents may wait for children who are being serviced.
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No speakerphone conversations or videos. Please bring earphones.
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No kids
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No pets
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Only clients who have appointments are allowed in the suites.
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There will be complimentary waters and snacks available. No food with a smell is allowed in the suites.
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Please only bring items you NEED in the salon, 1 bag.
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Please limit your curse words.
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Please ensure that your hair is taken down completely and detangled. If it takes more than 20 minutes to detangle, $10 is added for every 10 minutes after 20 minutes.
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We have a 10 minute grace period. If I choose to take you after 10 minutes, there is a $15 fee and your appointment may be altered.
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Being more than 10 minutes late, may result in your appointment being rescheduled and there will be a $35 fee.
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I service children 7 and up.
* Welcome, New Clients! Once you book your appointment, you will receive an invoice via email to pay your $30 new client deposit. Once your payment is received your appointment will be approved. After 24 hours of not receiving a payment, your appointment is not approved and canceled. This deposit goes towards your appointment and is non-refundable. You may transfer your deposit to another available date to reschedule as long as you do not cancel your appointment within 24 hours of your appointment or No call No show. *
Booking
Appointments are opened one month at a time. Pre-book opens the second Sunday of the month. There is a $20 non-refundable, transferable pre-book fee. Booking day opens on the Sunday of the month at no additional cost. Each client should have their own profile. No one should be booked using another client’s profile.
Consultations
Consultations are always complimentary with booked appointments.
Cancellation/No Show/Late Arrival Policies
These are non-refundable fees. There is a $15 fee added to your checkout when you arrive 10 minutes late. It is mandatory that you contact the salon to communicate that you will be arriving late. Being 15 minutes late may result in your service being adjusted or canceled and you will have to reschedule. To avoid cancellation fees, cancel your appointment 24 hours before the day of your appointment. Canceling late will result in a $35 non-refundable late cancellation fee, that has to be paid the same day in order to book future appointments. Three consecutive late cancellations are an automatic $25 fee to book services. No Call No Show automatically closes your account from future appointment booking.
Product Returns or Exchanges
Visibly damaged products may be exchanged within 10 days of purchase
Product Purchase
You may pre-purchase products and pick up in the salon by contacting me via email by 4 pm for next-day pick. An invoice will be sent to you, once the invoice is paid, you may stop by to pick it up.
